Helping To Simplify The Patient Payments Process
We were looking for an advanced payments technology that could help simplify our payments process but most importantly, provide our pet owners with fast, convenient payment options. We absolutely love the text-to-pay feature, as well as the ability to store and charge cards on file. We’re looking forward to some of their additional features as well!
Dr. Laura Wagner
Alameda Pet Hospital
A Real Game-Changer
Liquid Payments has been a real game-changer for our Practice. We have drastically improved the timeliness of patient payments and overall collections. Bottom line, we’re collecting more efficiently on the front end and cutting costs in the process. In fact, the elimination of paper statements alone will save us thousands of dollars annually.
Additionally, I am always mindful of the impact new solutions or processes may have on staff, workflow, and the patient experience. With Liquid Payments; however, the branded, easy-to-use Provider Portal and first-class customer service enabled my team to be up and running quickly and seamlessly. We were initiating patient payments within 24 hours. We have ultimately increased patient satisfaction with more convenient payment options and alerts provided through SMS/text messaging.
Dr. Shahnaz Fatteh, M.D.
Asthma, Allergy Care Center of Florida
Helping Providers Significantly Improve Their Revenue
Obtaining payment from patients is a big challenge for the vast majority of medical practices we work with, particularly for balances owed after 3rd party insurance adjudication. As a medical billing service, we see firsthand how Liquid Payments is helping providers significantly improve their revenue, reduce write offs, and virtually eliminate third-party collections costs. The auto-charge and recurring payment plan features also provide our team with valuable tools to process patient payments as we work on our clients’ behalf.
President, Hanover Medical Services
Provided Us with Contactless Payment Solutions
The new reality of contactless billing makes Liquid’s solution a great option for our dental facility. The platform is easy to use and requires minimal training. Our patient love the quick and easy payment method – right from their mobile device.
Family Dental Practice
Elizabeth, New Jersey
I can tell you exactly how much I took in last week from patients. I can even separate that and see how much of it is coming in virtualcredit cards from insurance companies. Nobody has to wait, and if my staff doesn’t remember if they collected a copay, I can always check on Liquid Payments. It’s amazing.
Practice Manager, First Rehabilitation
The Liquid Payments team has been great!
The Liquid Payments team has been great! We have a smoother payment workflow and the automated patient payment posting capability has helped us tremendously. The plus was not having to change our current practice management system to be able to use the Liquid software. I would definitely recommend their system to other dental practices.
Cindy Robinson, Office Manager & Team Leader
Robinson & Malone Dentistry